After unexpected cold boot when you reboot Zimbra you can get following error: “Error: Queue report unavailable – mail system is down”.
We can find that it does not starts correctly the service postfix MTA. But the system shows that everything is working properly:
zcs @ zimbra: ~ $ zmcontrol status
Host zcs.host.name
antispam Running
antivirus Running
convertd Running
ldap Running
LOGGER Running
mailbox Running
mta Running
opendkim Running
proxy Running
snmp Running
spell Running
stats Running
zmconfigd Running
We reviewed logs and services and we see that the MTA is down:
zimbra@zcs:~$ tail -f /var/log/mail.log Junn 22 11:08:00 zcs postfix/postqueue[19195]: fatal: Queue report unavailable - mail system is down zimbra @ zcs: ~ $ netstat -nlpt | grep 25 tcp 0 0 0.0.0.0:7025 0.0.0.0:* LISTEN
The problem is that there is master.pid file, which tells the postfix that is raised, but it really is not raised. We looked:
root@zcs:~# locate master.pid /opt/zimbra/data/postfix/spool/pid/master.pid
And delete or rename master.pid
zcs root @: ~ # mv /opt/zimbra/data/postfix/spool/pid/master.pid /opt/zimbra/data/postfix/spool/pid/master.pid.ori root@zcs:~# su - zimbra Zimbra ZCS @: ~ $ zmmtactl start Rewriting configuration files...done. Starting saslauthd...already running. /postfix-script: starting the Postfix mail system
All works fine.
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